Last Updated: April 30, 2026
1. Information We Collect
When you use our services, book an appointment, or create an account, we may collect the following information:
- Personal Information: Name, email address, phone number, and other contact details you provide during registration or booking.
- Booking Information: Service preferences, appointment dates and times, branch location, and assigned technician details.
- Payment Information: Transaction records, payment method details (processed securely through our payment partners PayMongo and PayPal). We do not store your full card details on our servers.
- Account Information: Login credentials, booking history, and gift certificate balances.
- Device Information: Browser type, IP address, and usage data collected automatically when you visit our website.
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage your bookings, including sending appointment confirmations and reminders.
- To process payments securely through our authorized payment providers.
- To communicate with you regarding your appointments, service updates, and promotional offers.
- To manage your account, gift certificates, and booking history.
- To improve our services, website experience, and customer satisfaction.
- To send review requests after your appointment to help us maintain service quality.
- To comply with legal obligations and resolve disputes.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processors: We share necessary transaction details with PayMongo and PayPal to process your payments securely.
- Service Delivery: Your booking details (name, service, and appointment time) are shared with our salon staff to deliver your requested services.
- Legal Requirements: We may disclose information when required by law or to protect the rights, safety, or property of Nailogy, our customers, or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/SSL) across our website.
- Secure password hashing for account credentials.
- Restricted access to personal data on a need-to-know basis among our staff.
- Regular security reviews of our systems and processes.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for the website to function properly, including session management and login authentication.
- Analytics: To understand how visitors interact with our website and improve our services.
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your account and associated data, subject to our legal obligations.
- Opt out of promotional communications at any time.
To exercise any of these rights, please contact us at hq@nailogyph.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: